Privacy Policy:

NexaTech  is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including SEO and web development services.

1. Information We Collect:

We may collect various types of information, including:

  • Personal Information: Information that can be used to identify you, such as your name, email address, phone number, and address.
  • Usage Information: Information about how you use our services, including your IP address, device type, browser, and operating system.
  • Client Information: Information related to your business, website, and project requirements.

2. How We Use Your Information:

We use your information for the following purposes:

  • To provide and improve our services.
  • To communicate with you about your projects.
  • To process payments and invoices.
  • To comply with legal obligations.
  • To protect our rights and interests.

3. Information Sharing:

We may share your information with:

  • Our employees and contractors who need access to it.
  • Service providers who assist us in delivering our services.
  • Legal authorities when required by law or to protect our rights.

4. Security:

We implement reasonable security measures to protect your information from unauthorized access or disclosure.

5. Your Choices:

You may:

  • Review and update your personal information.
  • Opt-out of marketing communications.
  • Request the deletion of your account and associated information.

6. Cookies and Tracking:

We may use cookies and similar tracking technologies to collect information about your browsing activities on our website.

7. Changes to Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated date.

8. Contact Us:

If you have questions or concerns about our Privacy Policy, please contact us at info@nexatech.live.

Payment Return Method:

At NexaTech, we understand that sometimes refunds or returns may be necessary for payments made for our services. Our Payment Return Method is designed to ensure a smooth and transparent process for such cases.

1. Eligibility for Refunds:

Refunds are typically provided in the following circumstances:

  • Overpayment: If you accidentally make an overpayment, we will refund the excess amount upon verification.
  • Unfulfilled Services: If we are unable to deliver the agreed-upon services, we will issue a refund for the portion of services not delivered.
  • Dissatisfaction: If you are dissatisfied with our services, please contact us to discuss your concerns and explore potential solutions.

2. Refund Process:

To initiate a refund, please follow these steps:

  • Contact our customer support team at info@nexatech.live.
  • Provide details of the payment, including the invoice number and the reason for the refund request.
  • Our team will review your request and, if eligible, process the refund within 20 business days.
  • Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.

3. Return Policy for Physical Goods:

If you purchase physical goods from us, please refer to our separate Return Policy for detailed information on returns and exchanges.

4. Refund Disputes:

If you have a dispute regarding a refund, please contact our customer support team, and we will work to resolve the issue promptly and fairly.

5. Contact Us:

If you have any questions or need assistance with refunds or returns, please contact our customer support team at info@nexatech.live.com

Please customize this privacy policy and payment return method to fit your specific business practices and legal requirements. It’s essential to regularly review and update both documents to ensure compliance with changing regulations and business practices.