Payment Return Method:

At Nexatech, we understand that sometimes refunds or returns may be necessary for payments made for our services. Our Payment Return Method is designed to ensure a smooth and transparent process for such cases.

1. Eligibility for Refunds:

Refunds are typically provided in the following circumstances:

• Overpayment: If you accidentally make an overpayment, we will refund the excess amount upon verification.
• Unfulfilled Services: If we are unable to deliver the agreed-upon services, we will issue a refund for the portion of services not delivered.
• Dissatisfaction: If you are dissatisfied with our services, please contact us to discuss your concerns and explore potential solutions.

2. Refund Process:

To initiate a refund, please follow these steps:

• Contact our customer support team at info@nexatech.live.
• Provide details of the payment, including the invoice number and the reason for the refund request.
• Our team will review your request and, if eligible, process the refund within 20 business days.
• Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed upon.

3. Return Policy for Physical Goods:

If you purchase physical goods from us, please refer to our separate Return Policy for detailed information on returns and exchanges.

4. Refund Disputes:

If you have a dispute regarding a refund, please contact our customer support team, and we will work to resolve the issue promptly and fairly.

5. Contact Us:

If you have any questions or need assistance with refunds or returns, please contact our customer support team at info@nexatech.live.

Please customize this privacy policy and payment return method to fit your specific business practices and legal requirements. It’s essential to regularly review and update both documents to ensure compliance with changing regulations and business practices.